Enterprises are racing to deploy copilots, but the real divide won’t be between companies that do or do not use AI—it will be between those that sprinkle copilots on existing workflows and those that deliberately re‑architect themselves around agentic AI and autonomous workflows. Over the next three to five years, organizations that treat agents as […]
A Decision Briefing for Tier 2 and Tier 3 SaaS & Platform Company Leaders READ THIS FIRST You are a Tier 2 or Tier 3 SaaS or platform company. Your buyers are enterprise or upper-mid-market. Your competitors include Salesforce, Dynamics 365, ServiceNow, and Workday — all of whom restructured their commercial models around outcome units […]
Let’s now begin Part 2. Part 1 established the foundations of agentic products.Part 2 explores how to scale them with the right operating model, economics, governance, and control.The shift now is from architecture to execution at enterprise scale. Trend #19: Unified AI Operations — ModelOps, AgentOps, AIOps, FinOps From 2026 through 2028, “AI in production” […]